All Permanent Jewelry is NON-REFUNDABLE. As Permanent Jewelry is a custom fit piece, once it is cut and sized on you, it becomes non-refundable.
Charm Marie offers a 15 day warranty on all of our Permanent Jewelry chains. We provide a FREE reweld for any jewelry that has fallen off or has been removed within 15 days of purchase.
Broken jewelry will be replaced (subject to chain availability) within the 15 day warranty if we cannot fix it at the welded spot. Providing a replacement does not restart the 15 day warranty. The warranty only applies to the original date of the jewelry purchased. After 15 days we are not able to offer a replacement due to the nature of the wearers everyday lifestyle.
Unfortunately, if you lose the jewelry we cannot replace it due to the nature of the wearers everyday lifestyle.
This is custom fitted jewelry and is non-refundable. All sales are final.
I understand that the chain used for Permanent Jewelry can break or stretch if pulled when caught. The chain can be rewelded back on if it breaks at the weld point and the warranty covers it for the first 15 days.
Permanent Jewelry does not mean forever and that it is indestructible. Just like any other jewelry or item that is worn, it can break.
Proper fitting was recommended based off of the chain selected as well as the welders experience. I as the customer, have to be careful to ensure longevity of the custom fit piece. If the customer does not agree to the welders suggestion for the fit to prevent breakage, Charm Marie is not responsible for future breakage.
Chains and Charms are not indestructible.
Recommendations for chains will be made specifically for anklets as they are more prone to break if a more dainty chain is selected. This was explained.
At the end of the appointment, both the welder and customer will inspect the custom fit Permanent Jewelry at the point of where it is welded and once approved, any lost or broken jewelry is the customers responsibility.
Customer confirms that they do not have any pacemaker, allergies to metals or sensitivity or any other issues that would make Permanent Jewelry unsafe.
RELEASE AND WAIVER OF LIABILITY
I AM AWARE AND UNDERSTAND THAT PERMANENT JEWELRY REQUIRES THE PROCEDURE OF WELDING JEWELRY AND SUCH PROCEDURE IS A POTENTIALLY DANGEROUS ACTIVITY AND INVOLVES THE RISK OF INJURY, PROPERTY DAMAGE AND/OR FINANCIAL LOSS. I ACKNOWLEDGE THAT I AM VOLUNTARILY PARTICIPATING IN AND DESIRE TO OBTAIN PERMANENT JEWELRY WITH KNOWLEDGE OF THE DANGER INVOLVED AND HEREBY AGREE TO ACCEPT AND ASSUME ANY AND ALL RISKS OR PROPERTY DAMAGE, AND/OR FINANCIAL LOSS ARISING FROM MY PARTICIPATION IN THE PROCEDURE TO OBTAIN PERMANENT JEWELRY, WHETHER CAUSED BY THE ORDINARY NEGLIGENCE OF CHARM MARIE OTHERWISE. WE CANNOT OFFER REPLACEMENTS OR REFUNDS OR DISCOUNTS TO REPLACE LOST CHAINS, DUE TO THE PERSONAL NATURE OF THE WEARER’S LIFESTYLE, JOB AND OTHER EXTERNAL FACTORS THAT ARE OUT OF OUR CONTROL.
BY SIGNING, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS PROCEEDING AND MAKING A PURCHASE, I UNDERSTAND AND HAVE READ ALL OF THE TERMS AND CONDITIONS.
The Waiver will be provided to customers prior to getting Permanent Jewelry. Customers will be responsible for reading each part of the waiver and signing a document that confirms they agree and understand the Terms and Conditions of Charm Marie's Permanent Jewelry.